Hatch Logo

If you own a Rest Classic, you have already received an email with a link to an ADAPTER REPLACEMENT FORM.

Please first CHECK YOUR EMAIL for the link to this form.

Hatch Adapter Recall

In partnership and compliance with the Consumer Product Safety Commission (CPSC), Hatch has issued a voluntary recall for power adapters issued with some Hatch Rest 1st generation devices, which were primarily sold between 2019 and 2022.

The recall is specific to power adapters issued by Jiangsu Chenyang Electron Co. after learning that the white housing of these power adapters can come off when removing them from the power outlet, leaving the power prongs exposed and posing a shock hazard to consumers.

This recall is specific to the power adapter only, and does not impact the device. Once a replacement power adapter is issued, the Hatch Rest 1st generation device is safe to continue using.

The company is pursuing this recall voluntarily as part of its commitment to consumer safety and incident prevention. Hatch is no longer sourcing power adapters from Jiangsu Chenyang Electron Co., and all current power adapter manufacturing partners have exceeded industry safety standards. As part of this recall, Hatch will offer a free replacement power cord for any impacted customers.

Rest Adapter Identifier

Here is how you can identify if your Rest adapter has been impacted and recalled by Hatch.

Rest 1st gen Power Adapter with Model Number: CYAP05-050100U

FAQs